All Systems Operational
Copaco Domain name servers Operational
90 days ago
100.0 % uptime
Today
Authoritative DNS Servers Operational
90 days ago
100.0 % uptime
Today
DNS Resolver Operational
90 days ago
100.0 % uptime
Today
Copaco Portals Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Management Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Value Academy Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Support Center Operational
90 days ago
100.0 % uptime
Today
Copaco Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Operational
Veeam Cloud Connect Gateways - BE Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Gateways - NL Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
BRU1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
BRU3 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS5 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
Cloud Director Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Voice Services Operational
90 days ago
100.0 % uptime
Today
Session Border controllers Operational
90 days ago
100.0 % uptime
Today
Xelion nodes Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud VoIP Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Linux Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Windows Webhosting Operational
90 days ago
100.0 % uptime
Today
Datacenters - Network connectivity Operational
90 days ago
100.0 % uptime
Today
AMS1 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS4 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS5 - Equinix Operational
90 days ago
100.0 % uptime
Today
BRU1 - InterXion Operational
90 days ago
100.0 % uptime
Today
BRU3 - InterXion Operational
90 days ago
100.0 % uptime
Today
IBM Cloud services Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
100.0 % uptime
Today
Kaspersky Cloud services Operational
90 days ago
100.0 % uptime
Today
F-Secure Cloud services Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud API's Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Billing API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Cloudstore API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Customer API Operational
90 days ago
100.0 % uptime
Today
Workspace And Productivity Operational
90 days ago
99.97 % uptime
Today
Microsoft O365 Operational
90 days ago
99.93 % uptime
Today
Nomadesk Operational
90 days ago
100.0 % uptime
Today
NDAW - Workspace365 Operational
90 days ago
100.0 % uptime
Today
Infrastructure And Platform Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
Copaco Hyper-V Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Backup And Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Acronis Cyber cloud Operational
90 days ago
100.0 % uptime
Today
Copaco Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance on Voice over IP (SBC) Sep 30, 2022 23:59 - Oct 1, 2022 00:29 CEST
On Friday 30th of September, starting end of the day at midnight we will perform scheduled maintenance that will affect VoIP services. We expect the maintenance to complete within 30 minutes.

During the mentioned time-frame we will replace our Session Border Controllers(SBCs) in the Amsterdam data-center site. This maintenance will result in a temporary loss of VoIP traffic. You will not be able to setup new phone calls while the redeployment and reconfiguration is ongoing.

We will minimize the impact on your services as much as possible and we appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team at https://supportcenter.services

Posted on Sep 28, 2022 - 15:15 CEST
Veeam Maintenance Oct 7, 2022 10:00-14:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our Veeam environment on Friday 7 October

During this maintenance window the Veeam Cloud Connect services will be down, meaning no backups can be made during that time. After the maintenance window the Veeam Cloud Connect services will be available again. Maintenance will take place between 10:00 and 14:00.

We appreciate your patience and understanding. If you have any questions or issues, please submit them at https://2tcloud.supportcenter.services

Posted on Sep 30, 2022 - 08:43 CEST
Patch Weekend Oct 7, 2022 23:00 - Oct 10, 2022 06:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 7 October . This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.

During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.

All service affecting maintenance will take place at night between 23:00 and 6:00.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team at https://2tcloud.supportcenter.services

Posted on Sep 30, 2022 - 08:40 CEST
AMS1 - router01
Fetching
AMS1 - router02
Fetching
AMS4 - router01
Fetching
AMS4 - router02
Fetching
AMS5 - router01
Fetching
AMS5 - router02
Fetching
BRU1 - router01
Fetching
BRU1 - router02
Fetching
BRU3 - router01
Fetching
BRU3 - router02
Fetching
Past Incidents
Sep 30, 2022

No incidents reported today.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Completed - The scheduled maintenance has been completed.
Sep 23, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:00 CEST
Scheduled - On Thursday 22nd of September between 23:00 and midnight we will be performing scheduled maintenance that will affect cloud services in our Amsterdam datacenter locations. We expect the maintenance to complete within one hour.

During this timeframe mentioned we will perform maintenance on our core network infrastructure to replace retired equipment and migrate our primary VLAN with our Public IP space to a new and improved firewall system. This might result in a temporary loss of public internet connectivity to our cloud services while the reconfiguration in ongoing and routing updates are being propagated.

We will minimize the impact on your cloud services as much as possible and we appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team at https://2tcloud.supportcenter.services

Sep 9, 16:01 CEST
Sep 22, 2022
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Resolved - This incident has been resolved.
Sep 16, 14:46 CEST
Monitoring - We are currently investigating an unexpected outage of the Veeam Backup and Recovery server that is responsible for VMware Cloud Director self-service backups and restores.

The service has now been recovered and is back available to run backup and restore jobs, but the reason for the failure is still unclear. We are collecting debug logs and will investigate this failure further. We are closely monitoring the current status of new incoming requests.

Sep 16, 07:18 CEST