Resolved -
The issue has been resolved and services are operating as expected.
May 29, 15:47 CEST
Monitoring -
We are seeing positive progress. New orders are no longer getting stuck, and previously affected orders in a pending state have now been successfully completed. We will continue to monitor the situation.
May 29, 15:05 CEST
Identified -
Microsoft has confirmed an active outage and indicated that partial recovery is currently underway.
May 29, 10:14 CEST
Investigating -
Microsoft orders created after Friday, 29 May 2026 at 05:53 UTC may remain stuck in a “Provisioning Started” state and may not complete as expected.
Initial investigation indicates that the root cause originates from Microsoft.
We are actively monitoring the situation and are working closely with Microsoft to resolve the issue as quickly as possible.
In the meantime, we kindly request that you refrain from placing duplicate orders for the same subscriptions, as this may result in unintended duplications once the issue has been resolved.
May 29, 10:01 CEST