All Systems Operational
Copaco Domain name servers Operational
90 days ago
100.0 % uptime
Today
Authoritative DNS Servers Operational
90 days ago
100.0 % uptime
Today
DNS Resolver Operational
90 days ago
100.0 % uptime
Today
Copaco Portals Operational
90 days ago
99.98 % uptime
Today
Copaco Cloud Management Portal Operational
90 days ago
99.96 % uptime
Today
Copaco Cloud Value Academy Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Support Center Operational
90 days ago
100.0 % uptime
Today
Copaco Veeam Services Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Operational
Veeam Cloud Connect Gateways - BE Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Gateways - NL Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
BRU1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
BRU3 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS5 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
Cloud Director Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Voice Services Operational
90 days ago
100.0 % uptime
Today
Session Border controllers Operational
90 days ago
100.0 % uptime
Today
Xelion nodes Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud VoIP Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Linux Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Windows Webhosting Operational
90 days ago
100.0 % uptime
Today
Datacenters - Network connectivity Operational
90 days ago
100.0 % uptime
Today
AMS1 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS4 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS5 - Equinix Operational
90 days ago
100.0 % uptime
Today
BRU1 - InterXion Operational
90 days ago
100.0 % uptime
Today
BRU3 - InterXion Operational
90 days ago
100.0 % uptime
Today
IBM Cloud services Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
100.0 % uptime
Today
Kaspersky Cloud services Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud API's Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Billing API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Cloudstore API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Customer API Operational
90 days ago
100.0 % uptime
Today
Workspace And Productivity Operational
90 days ago
100.0 % uptime
Today
Microsoft O365 Operational
90 days ago
100.0 % uptime
Today
Nomadesk Operational
90 days ago
100.0 % uptime
Today
NDAW - Workspace365 Operational
90 days ago
100.0 % uptime
Today
Infrastructure And Platform Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Backup And Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Acronis Cyber cloud Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for VMware Cloud Director Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance in Datacenter site AMS5 Jun 7, 2023 23:00 - Jun 8, 2023 06:00 CEST
On 7th of June starting at 23:00h we will be performing scheduled maintenance on our network infrastructure at the AMS5 data center site. We expect the maintenance to complete within 7 hours.

During the time-frame mentioned we will reconfigure our core network devices in order to improve stability and performance. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance. You might notice small hiccups while network routes are being recalculated. We do not expect any significant impact on customer services.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services

Posted on May 30, 2023 - 09:29 CEST
Network Maintenance in Datacenter sites AMS1 and AMS4 Jun 14, 2023 23:00 - Jun 15, 2023 06:00 CEST
On 14th of June starting at 23:00h we will be performing scheduled maintenance on our network infrastructure at the AMS1 and AMS4 data center sites. We expect the maintenance to complete within 7 hours.

During the time-frame mentioned we will reconfigure our core network devices in order to improve stability and performance. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance. You might notice small hiccups while network routes are being recalculated. We do not expect any significant impact on customer services.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services

Posted on May 30, 2023 - 09:31 CEST
Veeam Maintenance on Friday 16th of June Jun 16, 2023 10:00-14:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our Veeam environment on Friday 16th of June

During this maintenance window the Veeam Cloud Connect services will be down, meaning no backups can be made during that time. After the maintenance window the Veeam Cloud Connect services will be available again. Maintenance will take place between 10:00 and 14:00.

We appreciate your patience and understanding. If you have any questions or issues, please submit them at https://2tcloud.supportcenter.services

Posted on Jun 01, 2023 - 09:04 CEST
Patch Weekend the weekend of 16 June Jun 16, 2023 23:00 - Jun 19, 2023 06:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment this weekend. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.

During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.

All service affecting maintenance will take place at night between 23:00 and 6:00.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team at https://2tcloud.supportcenter.services

Posted on Jun 01, 2023 - 08:58 CEST
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Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Resolved - The issue is resolved. All monthly invoices are processed. If you still have an issue, please contact support (support@copaco.cloud)
Jun 1, 11:55 CEST
Investigating - Your monthly Copaco Cloud invoice is delayed. We’re experiencing a delay in creating the PDF invoices. Copaco and CloudBlue are collaborating to resolve the issue. We’ll update here on Status Page as soon as we know more. The invoice will be send automatically. Our apologies for any inconvenience caused.
Jun 1, 08:09 CEST
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Completed - The scheduled maintenance has been completed.
May 26, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 23:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 16, 10:56 CEST
Scheduled - On 25th of May starting at 23:00h we will be performing scheduled maintenance on our network infrastructure in the Brussels data center sites. We expect the maintenance to complete within 7 hours.

During the time-frame mentioned we will upgrade the firmware of our core network devices in order to improve stability and repair newly found software issues. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance. You might notice small hiccups while network routes are being recalculated. We do not expect any impact on customer services.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services

May 16, 10:52 CEST
May 25, 2023
May 24, 2023
Resolved - We have identified the root cause of the platform slowness and timeouts and managed to resolve the problem. The Cloud management platform is fully operational again.
May 24, 16:54 CEST
Investigating - The cloud management platform is once again having problems with slow loading or not responding. We continue the investigation into the root cause.
May 24, 14:59 CEST
Monitoring - The portal has been recovered and is currently operating normally again. We are still monitoring the system closely and will mark the problem as resolved when the system is stable for some time.
May 24, 11:07 CEST
Investigating - We have detected that our Cloud Management Platform on URL https://portal.cloudnet.services has become unresponsive or very slow loading.

Our team is investigating this problem in cooperation with our Cloud Platform supplier with the highest priority and will update this message once a cause has been identified or a workaround and/or solution is available.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services

May 24, 10:52 CEST
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.