In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 2026 - 22:00 CEST
Scheduled - In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 14/08/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding. If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Aug 14, 202622:00 - Aug 17, 202606:00 CEST
Copaco Domain name servers
Under Maintenance
90 days ago
100.0
% uptime
Today
Authoritative DNS Servers
Under Maintenance
90 days ago
100.0
% uptime
Today
DNS Resolver
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Portals
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Cloud Management Portal
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Cloud Value Academy
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Cloud Support Center
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Veeam Services
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect
Operational
Veeam Cloud Connect Gateways - BE
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Gateways - NL
Operational
90 days ago
100.0
% uptime
Today
Copaco VMware Cloud
Under Maintenance
90 days ago
100.0
% uptime
Today
BRU1 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
BRU3 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
AMS1 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
AMS5 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
Cloud Director Portal
Under Maintenance
90 days ago
100.0
% uptime
Today
AMS3 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
Copaco Voice Services
Under Maintenance
90 days ago
99.91
% uptime
Today
Session Border controllers
Operational
90 days ago
100.0
% uptime
Today
Xelion nodes
Operational
90 days ago
99.74
% uptime
Today
Copaco Cloud VoIP Portal
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Webhosting
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Linux Webhosting
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco Windows Webhosting
Under Maintenance
90 days ago
100.0
% uptime
Today
Datacenters - Network connectivity
Operational
90 days ago
100.0
% uptime
Today
AMS1 - InterXion
Operational
90 days ago
100.0
% uptime
Today
AMS3 - InterXion
Operational
90 days ago
100.0
% uptime
Today
AMS4 - InterXion
Operational
90 days ago
100.0
% uptime
Today
AMS5 - Equinix
Operational
90 days ago
100.0
% uptime
Today
BRU1 - InterXion
Operational
90 days ago
100.0
% uptime
Today
BRU3 - InterXion
Operational
90 days ago
100.0
% uptime
Today
IBM Cloud services
Operational
90 days ago
100.0
% uptime
Today
Security
Operational
90 days ago
100.0
% uptime
Today
Kaspersky Cloud services
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud API's
Operational
90 days ago
99.97
% uptime
Today
Copaco Cloud Billing API
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Cloudstore API
Operational
90 days ago
99.91
% uptime
Today
Copaco Cloud Customer API
Operational
90 days ago
100.0
% uptime
Today
Workspace And Productivity
Operational
90 days ago
100.0
% uptime
Today
Microsoft O365
Operational
90 days ago
100.0
% uptime
Today
Nomadesk
Operational
90 days ago
100.0
% uptime
Today
NDAW - Workspace365
Operational
90 days ago
100.0
% uptime
Today
Infrastructure And Platform
Under Maintenance
90 days ago
100.0
% uptime
Today
Copaco VMware Cloud
Under Maintenance
90 days ago
100.0
% uptime
Today
Microsoft Azure
Operational
90 days ago
100.0
% uptime
Today
Backup And Disaster Recovery
Operational
90 days ago
100.0
% uptime
Today
Acronis Cyber cloud
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Backup
Operational
90 days ago
100.0
% uptime
Today
Veeam Backup for Microsoft 365
Operational
90 days ago
100.0
% uptime
Today
Veeam Backup for VMware Cloud Director
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 11/09/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window : Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time. Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time. Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding. If you have any questions or issues, please send to the support team at support@copaco.cloud Posted on
May 12, 2026 - 20:44 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 11/09/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding. If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud Posted on
May 12, 2026 - 20:36 CEST
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 16/10/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window : Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time. Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time. Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding. If you have any questions or issues, please send to the support team at support@copaco.cloud Posted on
May 12, 2026 - 20:44 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 16/10/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding. If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud Posted on
May 12, 2026 - 20:37 CEST
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 13/11/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window : Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time. Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time. Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding. If you have any questions or issues, please send to the support team at support@copaco.cloud Posted on
May 12, 2026 - 20:45 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 13/11/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
As of Friday xx/xx the latest VMtools xx.x.x will be available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.
We appreciate your patience and understanding. If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud Posted on
May 12, 2026 - 20:38 CEST
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 11/12/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window : Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time. Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time. Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding. If you have any questions or issues, please send to the support team at support@copaco.cloud Posted on
May 12, 2026 - 20:46 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 11/12/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding. If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud Posted on
May 12, 2026 - 20:40 CEST
Completed -
The scheduled maintenance has been completed.
Aug 15, 22:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 22:01 CEST
Scheduled -
To resolve an issue that is preventing billed usage data for July and August from being returned correctly, we need to reindex all current data records.
During this maintenance window, new requests to the Microsoft Reporting API endpoint cannot be processed. To minimize the impact on our partners, the maintenance has been scheduled over the weekend, from Friday evening until Saturday evening.
Service impact - The API endpoint will be unavailable from Friday, 14 August 2026, 22:00 until Saturday, 15 August 2026, 22:00. - Any automated processes or integrations that rely on this endpoint during this period will fail. - Normal service is expected to resume once the maintenance has been completed.
We apologize for any inconvenience and appreciate your understanding.
Aug 13, 15:46 CEST
Completed -
The scheduled maintenance has been completed.
Aug 14, 16:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 10:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 10, 12:03 CEST
Scheduled -
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 14/08/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window : Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time. Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time. Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time. Microsoft announced the deprecation of EWS on October 1, 2026 and therefore you need to prepare the existing Entra ID Backup application by assign the following permissions
We appreciate your patience and understanding. If you have any questions or issues, please send to the support team at support@copaco.cloud
May 12, 20:43 CEST
Completed -
The follow-up data-integrity repair has completed successfully.
Scheduled backup jobs have resumed and will run as normal, including the ability to perform restores.
We apologise for the extended disruption to the backup schedule. We will analyse what happened and publish a root cause analysis (RCA).
No action is required from your side.
Aug 9, 13:51 CEST
Update -
The issues with the follow-up data-integrity repair appear to be resolved. On advice from Veeam Support, we will now start the data-integrity repair procedure itself.
This means scheduled backup jobs and restore sessions will be unable to run until the procedure is complete.
The procedure addresses a previously identified Veeam issue where some SharePoint, OneDrive and Teams files were backed up incorrectly and cannot be opened after a restore. Details: https://www.veeam.com/kb4835.
No action is required from your side. We will post a further update when new information comes available.
Aug 6, 22:16 CEST
Update -
Veeam Support is continuing to investigate the issues with the follow-up data-integrity repair.
Scheduled backup jobs have been re-enabled where possible, to keep the period without backups as short as possible. Please note that backup jobs may still be cancelled or report errors while maintenance is ongoing, due to further diagnostic checks with Veeam Support and the repository repair session once it becomes available.
No action is required from your side. We will post a further update when new information comes available.
Aug 6, 15:48 CEST
Update -
The upgrade to Veeam Backup for Microsoft 365 8.5 completed successfully. The follow-up data-integrity repair procedure has run into issues, which delays completion of the maintenance. We are investigating this together with Veeam Support.
In the meantime, scheduled backup jobs will be re-enabled to keep the period without backups as short as possible. Please note that backup jobs may still be cancelled or report errors while maintenance is ongoing, due to further diagnostic checks with Veeam Support and the repository repair session once that becomes available.
No further action is required from your side.
Aug 5, 18:16 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 CEST
Scheduled -
What we are doing We start immediately upgrading Veeam Backup for Microsoft 365 to version 8.5 as suggested by veeam support. This upgrade is a prerequisite for a follow-up data-integrity repair procedure that addresses a previously identified issue https://www.veeam.com/kb4835 causing corrupted content in a limited set of backed-up SharePoint, OneDrive, and Teams files and list attachments stored in repositories.
What to expect - During the upgrade window, scheduled backup and restore jobs for Microsoft 365 will be paused. - Following the upgrade, we will run an integrity check and, where needed, a repair session against affected repositories. While a repair session is active, the specific repository involved will be temporarily locked — no backup, restore, or management actions can run against it until the scan completes.
Impact Restores from Microsoft 365 backups may be temporarily unavailable for the duration of the maintenance window and, if applicable, during the repair session for the repositories.
Should you have any questions, please contact Copaco Cloud Support at support@copaco.cloud
Aug 5, 09:53 CEST
Resolved -
The issue has been monitored and is now resolved. Additionally, the requested performance improvements have been implemented.
Aug 7, 17:34 CEST
Identified -
The problem has been identified, and a solution is being implemented and tested.
Aug 7, 15:07 CEST
Update -
The problem has been identified, and a solution is being implemented and tested.
Aug 7, 15:05 CEST
Investigating -
We are currently experiencing a service degradation with the Get Subscriptions (v2) endpoint, which is not returning pricing data. Our team is aware of the issue and is actively working to identify and resolve it as quickly as possible.
We apologize for any inconvenience this may cause.