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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 2026 - 21:50 CET
Scheduled - We will be performing preventive emergency maintenance at datacenter AMS1. We expect no impact to the environment.
Feb 11, 202621:50 - Feb 12, 202608:00 CET
Copaco Domain name servers
Operational
90 days ago
100.0
% uptime
Today
Authoritative DNS Servers
Operational
90 days ago
100.0
% uptime
Today
DNS Resolver
Operational
90 days ago
100.0
% uptime
Today
Copaco Portals
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Management Portal
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Value Academy
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Support Center
Operational
90 days ago
100.0
% uptime
Today
Copaco Veeam Services
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect
Operational
Veeam Cloud Connect Gateways - BE
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Gateways - NL
Operational
90 days ago
100.0
% uptime
Today
Copaco VMware Cloud
Under Maintenance
90 days ago
100.0
% uptime
Today
BRU1 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
BRU3 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
AMS1 - vmware clusters
Under Maintenance
90 days ago
100.0
% uptime
Today
AMS5 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
Cloud Director Portal
Operational
90 days ago
100.0
% uptime
Today
AMS3 - vmware clusters
Operational
90 days ago
100.0
% uptime
Today
Copaco Voice Services
Operational
90 days ago
100.0
% uptime
Today
Session Border controllers
Operational
90 days ago
100.0
% uptime
Today
Xelion nodes
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud VoIP Portal
Operational
90 days ago
100.0
% uptime
Today
Copaco Webhosting
Operational
90 days ago
100.0
% uptime
Today
Copaco Linux Webhosting
Operational
90 days ago
100.0
% uptime
Today
Copaco Windows Webhosting
Operational
90 days ago
100.0
% uptime
Today
Datacenters - Network connectivity
Operational
90 days ago
100.0
% uptime
Today
AMS1 - InterXion
Operational
90 days ago
100.0
% uptime
Today
AMS3 - InterXion
Operational
90 days ago
100.0
% uptime
Today
AMS4 - InterXion
Operational
90 days ago
100.0
% uptime
Today
AMS5 - Equinix
Operational
90 days ago
100.0
% uptime
Today
BRU1 - InterXion
Operational
90 days ago
100.0
% uptime
Today
BRU3 - InterXion
Operational
90 days ago
100.0
% uptime
Today
IBM Cloud services
Operational
90 days ago
100.0
% uptime
Today
Security
Operational
90 days ago
100.0
% uptime
Today
Kaspersky Cloud services
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud API's
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Billing API
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Cloudstore API
Operational
90 days ago
100.0
% uptime
Today
Copaco Cloud Customer API
Operational
90 days ago
100.0
% uptime
Today
Workspace And Productivity
Operational
90 days ago
100.0
% uptime
Today
Microsoft O365
Operational
90 days ago
100.0
% uptime
Today
Nomadesk
Operational
90 days ago
100.0
% uptime
Today
NDAW - Workspace365
Operational
90 days ago
100.0
% uptime
Today
Infrastructure And Platform
Operational
90 days ago
99.94
% uptime
Today
Copaco VMware Cloud
Operational
90 days ago
99.89
% uptime
Today
Microsoft Azure
Operational
90 days ago
100.0
% uptime
Today
Backup And Disaster Recovery
Operational
90 days ago
100.0
% uptime
Today
Acronis Cyber cloud
Operational
90 days ago
100.0
% uptime
Today
Veeam Cloud Connect Backup
Operational
90 days ago
100.0
% uptime
Today
Veeam Backup for Microsoft 365
Operational
90 days ago
100.0
% uptime
Today
Veeam Backup for VMware Cloud Director
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Update -
We will be undergoing scheduled maintenance during this time.
Feb 02, 2026 - 12:15 CET
Update -
We will be undergoing scheduled maintenance during this time.
Jan 19, 2026 - 14:36 CET
Scheduled -
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 13/02/26. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
As of Friday 13-02 the latest VMtools 13.0.10 will be available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding. If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Jan 19, 2026 - 13:37 CET
We would like to inform you that maintenance will be carried out on our storage systems during the weekend of 21–22 February, between 08:00–17:00 (CET).
All storage systems are redundantly configured, so no impact on the environment is expected during this maintenance period.
If you have any questions, please contact support@copaco.cloud. Posted on
Feb 04, 2026 - 14:40 CET
We would like to inform you that maintenance will be carried out on our storage systems during the weekend of 28 February – 1 March, between 08:00–17:00 (CET).
All storage systems are redundantly configured, so no impact on the environment is expected during this maintenance period.
If you have any questions, please contact support@copaco.cloud. Posted on
Feb 04, 2026 - 14:41 CET
Resolved -
The incident has been resolved and all systems are operating normally for a few hours. We will continue to closely monitor the affected systems. In parallel, a root cause analysis (RCA) is in progess and an action plan will be defined afterwards to prevent similar incidents in the future. We expect the RCA report to be available within five business days maximum.
We recognize the impact this incident may have had and sincerely appreciate your patience and understanding. Should you have any questions or require further assistance, please do not hesitate to contact our support desk.
Feb 7, 15:56 CET
Identified -
The issue has been identified and our engineering teams are actively working on a resolution. In parallel, a root cause analysis (RCA) is being conducted and an action plan is being defined to prevent similar incidents in the future.
During this period, the affected systems are being closely monitored. An RCA report will be communicated as soon as it is finalized.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding. Should you have any questions or require further assistance, please contact our support desk.
Feb 7, 11:46 CET
Investigating -
We are currently experiencing a datastore heartbeat issue that is causing several VMs to become temporarily unreachable. We are actively working on the problem and will keep you updated as soon as we have more information.
Feb 7, 08:21 CET
Resolved -
Last night we experienced a datastore heartbeat issue that caused several VM's to become temporarily unreachable. As a result, some virtual machines may have automatically rebooted. The issue has now been fully resolved, and all services are operating normally.
If you experience any issues, please do not hesitate to contact us
Feb 3, 12:19 CET