Update - Veeam Support is continuing to investigate the issues with the follow-up data-integrity repair.
Scheduled backup jobs have been re-enabled where possible, to keep the period without backups as short as possible. Please note that backup jobs may still be cancelled or report errors while maintenance is ongoing, due to further diagnostic checks with Veeam Support and the repository repair session once it becomes available.
No action is required from your side. We will post a further update when new information comes available.
Aug 06, 2026 - 15:48 CEST
Scheduled backup jobs have been re-enabled where possible, to keep the period without backups as short as possible. Please note that backup jobs may still be cancelled or report errors while maintenance is ongoing, due to further diagnostic checks with Veeam Support and the repository repair session once it becomes available.
No action is required from your side. We will post a further update when new information comes available.
Aug 06, 2026 - 15:48 CEST
Update - The upgrade to Veeam Backup for Microsoft 365 8.5 completed successfully. The follow-up data-integrity repair procedure has run into issues, which delays completion of the maintenance. We are investigating this together with Veeam Support.
In the meantime, scheduled backup jobs will be re-enabled to keep the period without backups as short as possible. Please note that backup jobs may still be cancelled or report errors while maintenance is ongoing, due to further diagnostic checks with Veeam Support and the repository repair session once that becomes available.
No further action is required from your side.
Aug 05, 2026 - 18:16 CEST
In the meantime, scheduled backup jobs will be re-enabled to keep the period without backups as short as possible. Please note that backup jobs may still be cancelled or report errors while maintenance is ongoing, due to further diagnostic checks with Veeam Support and the repository repair session once that becomes available.
No further action is required from your side.
Aug 05, 2026 - 18:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 05, 2026 - 10:00 CEST
Aug 05, 2026 - 10:00 CEST
Scheduled - What we are doing
We start immediately upgrading Veeam Backup for Microsoft 365 to version 8.5 as suggested by veeam support. This upgrade is a prerequisite for a follow-up data-integrity repair procedure that addresses a previously identified issue https://www.veeam.com/kb4835 causing corrupted content in a limited set of backed-up SharePoint, OneDrive, and Teams files and list attachments stored in repositories.
What to expect
- During the upgrade window, scheduled backup and restore jobs for Microsoft 365 will be paused.
- Following the upgrade, we will run an integrity check and, where needed, a repair session against affected repositories. While a repair session is active, the specific repository involved will be temporarily locked — no backup, restore, or management actions can run against it until the scan completes.
Impact
Restores from Microsoft 365 backups may be temporarily unavailable for the duration of the maintenance window and, if applicable, during the repair session for the repositories.
Should you have any questions, please contact Copaco Cloud Support at support@copaco.cloud
Aug 5, 2026 10:00 - Aug 8, 2026 10:00 CEST
We start immediately upgrading Veeam Backup for Microsoft 365 to version 8.5 as suggested by veeam support. This upgrade is a prerequisite for a follow-up data-integrity repair procedure that addresses a previously identified issue https://www.veeam.com/kb4835 causing corrupted content in a limited set of backed-up SharePoint, OneDrive, and Teams files and list attachments stored in repositories.
What to expect
- During the upgrade window, scheduled backup and restore jobs for Microsoft 365 will be paused.
- Following the upgrade, we will run an integrity check and, where needed, a repair session against affected repositories. While a repair session is active, the specific repository involved will be temporarily locked — no backup, restore, or management actions can run against it until the scan completes.
Impact
Restores from Microsoft 365 backups may be temporarily unavailable for the duration of the maintenance window and, if applicable, during the repair session for the repositories.
Should you have any questions, please contact Copaco Cloud Support at support@copaco.cloud
Aug 5, 2026 10:00 - Aug 8, 2026 10:00 CEST
Copaco Domain name servers
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Authoritative DNS Servers
Operational
DNS Resolver
Operational
Copaco Portals
Operational
Copaco Cloud Management Portal
Operational
Copaco Cloud Value Academy
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Copaco Cloud Support Center
Operational
Copaco Veeam Services
Operational
Veeam Cloud Connect
Operational
Veeam Cloud Connect Gateways - BE
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Copaco VMware Cloud
Operational
BRU1 - vmware clusters
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BRU3 - vmware clusters
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AMS1 - vmware clusters
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AMS5 - vmware clusters
Operational
Cloud Director Portal
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AMS3 - vmware clusters
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Copaco Voice Services
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Session Border controllers
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Xelion nodes
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Copaco Cloud VoIP Portal
Operational
Copaco Webhosting
Operational
Copaco Linux Webhosting
Operational
Copaco Windows Webhosting
Operational
Datacenters - Network connectivity
Operational
AMS1 - InterXion
Operational
AMS3 - InterXion
Operational
AMS4 - InterXion
Operational
AMS5 - Equinix
Operational
BRU1 - InterXion
Operational
BRU3 - InterXion
Operational
IBM Cloud services
Operational
Security
Operational
Kaspersky Cloud services
Operational
Copaco Cloud API's
Operational
Copaco Cloud Billing API
Operational
Copaco Cloud Cloudstore API
Operational
Copaco Cloud Customer API
Operational
Workspace And Productivity
Operational
Microsoft O365
Operational
Nomadesk
Operational
NDAW - Workspace365
Operational
Infrastructure And Platform
Operational
Copaco VMware Cloud
Operational
Microsoft Azure
Operational
Backup And Disaster Recovery
Under Maintenance
Acronis Cyber cloud
Operational
Veeam Cloud Connect Backup
Operational
Veeam Backup for Microsoft 365
Under Maintenance
Veeam Backup for VMware Cloud Director
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Veeam Maintenance Copaco Cloud Aug 14, 2026 10:00-16:00 CEST
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 14/08/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:43 CEST
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:43 CEST
Patch Weekend Copaco Cloud Aug 14, 2026 22:00 - Aug 17, 2026 06:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 14/08/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:36 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:36 CEST
Veeam Maintenance Copaco Cloud Sep 11, 2026 10:00-16:00 CEST
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 11/09/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:44 CEST
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:44 CEST
Patch Weekend Copaco Cloud Sep 11, 2026 22:00 - Sep 14, 2026 06:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 11/09/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:36 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:36 CEST
Veeam Maintenance Copaco Cloud Oct 16, 2026 10:00-16:00 CEST
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 16/10/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:44 CEST
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:44 CEST
Patch Weekend Copaco Cloud Oct 16, 2026 22:00 - Oct 19, 2026 06:00 CEST
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 16/10/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:37 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:37 CEST
Veeam Maintenance Copaco Cloud Nov 13, 2026 10:00-16:00 CET
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 13/11/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:45 CEST
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:45 CEST
Patch Weekend Copaco Cloud Nov 13, 2026 22:00 - Nov 16, 2026 06:00 CET
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 13/11/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
As of Friday xx/xx the latest VMtools xx.x.x will be available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:38 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
As of Friday xx/xx the latest VMtools xx.x.x will be available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:38 CEST
Veeam Maintenance Copaco Cloud Dec 11, 2026 10:00-16:00 CET
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 11/12/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:46 CEST
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:46 CEST
Patch Weekend Copaco Cloud Dec 11, 2026 22:00 - Dec 14, 2026 06:00 CET
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 11/12/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:40 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:40 CEST
