![Copaco](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 798.66 199.68"><path fill="%23c7c6c6" d="M792.99,123.91c0,3.43-5.11,7.09-7.89,5.49-2.93-1.69-6.22-3.36-10.48-5.35v-27.43c-3.45-1.55-6.07-2.67-10.05-4.24-24.06-8.95-36.31-24.56-35.71-36.59-.49-12.36,12.04-21.67,34.29-13.49,14.15,5.55,21.52,9.32,29.84,15.31v66.3ZM774.62,82.29v-20.88c-1.97-.9-3.49-1.56-5.67-2.47-7.93-3.24-11.59-.8-11.53,5.86-.06,6.54,3.7,11.81,11.41,14.97,2.15.89,3.67,1.55,5.79,2.52"></path><path fill="%23c7c6c6" d="M739.53,111.43c-11.99-3.42-20.93-5.65-35.16-8.77-2.51-5.23-4.7-8.94-7.41-14.07-19.33-3.88-33.7-6.32-56.34-9.55-3.11,4.28-5.69,7.15-8.98,11.31-17.95-2.34-30.6-3.76-50-5.65,25.63-26.3,41.97-43.75,64.68-69.28,18.16,2.67,29.7,4.63,45.76,7.73,19.74,32.77,31.77,55.04,47.46,88.27M688.65,73.07c-6.74-12.77-11.39-21.23-18.66-33.85-7.22,10.27-12.09,17.12-19.58,27.37,14.97,2.27,24.6,3.89,38.24,6.48"></path><path fill="%23c7c6c6" d="M431.07,50.39c18.92,5.16,32.52,7.48,49.2,8.1,28.93,1.15,46.53-5.05,46.56-16.58-.02-11.71-17.18-20.16-46.08-21.32-16.65-.65-31.26,1.09-48.21,5.78V3.91c16.16-3.12,35.77-4.42,57.34-3.47,60.05,2.74,91.03,23.73,91.22,46.08-.35,17.81-20.34,36.43-88.34,33.05-22.49-1.03-44.28-3.85-61.7-8.64v-20.54"></path><path fill="%23c7c6c6" d="M401.83,37.93c.13,21.49-31.16,38.96-90.69,41.25-62.49,2.75-86.12-14.2-86.36-34,.23-19.71,24.55-42.29,86.36-45,61.47-2.35,90.81,17.48,90.69,37.75M343.15,38.63c0-10.37-12.26-16.67-32.01-15.88-19.53.81-31.4,8.09-31.46,18.47.06,10.4,11.93,16.2,31.46,15.4,19.76-.8,32.01-7.6,32.01-17.99"></path><path fill="%23c7c6c6" d="M199.56,86.09c-18.99,2.02-31.38,3.55-49.21,6.07v-27.44c-7.11,1.04-12.12,1.8-19.12,2.93-39.71,6.7-48.28-3.81-48.81-15.84.41-12.36,10.15-27.12,46.39-33.3,24.82-4,42.25-6.32,70.75-9.38v76.97ZM150.34,50.39v-20.88c-4.1.59-7.1,1.03-11.2,1.68-14.59,2.28-19.6,6.86-19.67,13.51.06,6.55,5.24,9.63,19.47,7.39,3.96-.6,7.01-1.05,11.4-1.69"></path><path fill="%23c7c6c6" d="M94.77,101.78c-14.47,3.08-23.6,5.28-35.86,8.67-2.16-4.09-3.9-6.83-6.06-10.78-14.85,4.52-27.05,9.28-37.74,14.24,0,0,.84,7.66-.56,12.97-7.35,3.86-4.43-19.25-9.07-15.23,6.19-34.11,4.98-31.19,15.7-64.95,9.06-4,16.05-6.58,27.91-10.33,15.22,24.19,26.8,40.66,45.68,65.4M46.55,87.74c-4.86-9.91-7.98-16.48-12.45-26.21-4.35,13.09-7.07,21.81-10.89,34.84,7.73-3.31,13.56-5.47,23.34-8.63"></path><path fill="%23fff" d="M63.2,161.07c-10.03,1.83-21.59.55-31.76-3.38C1.9,145.66,1.08,119.35,0,101.82c.6-22.51,5.62-33.05,32.74-22.63,9.91,3.74,20.35,8.72,29.6,14.61v22.47c-9.66-7.61-17.32-12.12-25.32-14.96-13.73-4.94-19.69-.98-19.81,10.77.13,11.51,6.23,22.29,20.05,27.23,8.03,2.82,15.12,3.12,25.93,1.22v20.54"></path><path fill="%23fff" d="M145.79,105.31c50.51,7.23,78.09,28.51,77.55,48.52.52,19.49-26.39,37.77-77.55,30.47-47.29-7.17-64.53-30.35-64.98-51.55.54-20.56,16.23-34.88,64.98-27.45M145.79,161.73c15.71,2.31,26.38-2.96,26.34-13.35.01-10.39-10.6-18.19-26.34-20.51-15.86-2.35-24.7,2.56-24.75,12.97.05,10.37,8.89,18.53,24.75,20.9"></path><path fill="%23fff" d="M249.34,117.46c30.58,2.18,51.15,3.23,83.49,4.27,48.3,1.32,66.47,12.72,66.46,25.23.07,11.84-16.95,25.7-69.63,24.22-8.82-.28-15.15-.53-24.13-.91v27.42c-21.22-.96-35.35-1.76-56.19-3.27v-76.97ZM319.73,156.51c18.18.65,25.51-3.3,25.51-9.83.02-6.68-7.07-10.38-25.75-11.06-5.04-.18-8.81-.35-13.96-.56v20.88c5.01.22,8.72.37,14.2.57"></path><path fill="%23fff" d="M456.73,121.89c22.8-.66,37.86-1.3,59.98-2.54,27.52,27.17,45.38,45.18,70.71,71.48-19.33,1.89-32.94,3.02-53.41,4.42-3.64-4.45-6.65-7.51-10.49-11.85-26.85,1.59-45.8,2.4-73.86,3.14-3.84,4.78-7,8.09-11.02,12.75-21.69.39-36.51.48-58.27.34,28.79-28.63,48.19-48.21,76.37-77.72M511.76,170.19c-9.22-10.97-15.47-18.29-24.79-29.26-9.41,11.85-15.66,19.73-25.37,31.38,18.98-.57,31.49-1.11,50.16-2.12"></path><path fill="%23fff" d="M709.31,166.58c-11.25,7.04-26.31,12.31-43.78,15.17-54.05,8.48-78.27-11.69-77.59-29.12-.48-22.55,33.18-42.6,79.8-50.24,16.58-2.77,30.13-3.68,40.63-2.63v22.46c-11.01-2.54-21.26-2.66-33.7-.47-21.77,3.77-36.92,12.91-36.85,24.66-.11,11.5,15.51,16.96,37.21,13.19,12.41-2.19,21.98-5.99,34.28-13.56v20.53"></path><path fill="%23fff" d="M772.38,75.06c24.02-11.06,25.45,3.12,26.28,23.05-.87,19.58-2.03,44.75-26.28,55.96-24.56,10.47-45.67-3.3-45.01-24.56-.77-20.5,19.48-43.65,45.01-54.46M772.38,131.5c7.81-3.47,11.54-12.28,11.57-22.65-.04-10.39-3.76-14.67-11.57-11.21-7.99,3.49-14.02,12.07-13.96,22.45-.06,10.37,5.97,14.9,13.96,11.41"></path></svg>){kind=icon}
Copaco
![Store](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 18 18" fill="none"><path d="M10.241 0V2.32414C13.3614 2.90518 15.7229 5.65299 15.7229 8.95763C15.7229 12.2623 12.7108 15.7122 9 15.7122C5.28916 15.7122 2.27711 12.6859 2.27711 8.95763C2.27711 5.22932 4.63855 2.90518 7.75904 2.32414V0C3.38554 0.605245 0 4.38198 0 8.95763C0 13.5333 4.03614 18 9 18C13.9639 18 18 13.9449 18 8.95763C18 3.97041 14.6265 0.605245 10.241 0ZM7.77108 2.32414V8.82448H6.56626L9 11.2697L11.4337 8.82448H10.2289V2.32414C9.83133 2.25151 9.40964 2.20309 8.98795 2.20309C8.56626 2.20309 8.15663 2.23941 7.74699 2.32414H7.77108Z" fill="url(%23paint0_linear_5267_224698)"/><defs><linearGradient id="paint0_linear_5267_224698" x1="37.6386" y1="17.1769" x2="4.1089" y2="7.64871" gradientUnits="userSpaceOnUse"><stop stop-color="%230059A1"/><stop offset="1" stop-color="%2344A8DF"/></linearGradient></defs></svg>)
Store
![Cloud](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18"><path fill="url(%23cloud-gradient)" d="M7.769 18v-2.318c-3.122-.575-5.48-3.328-5.48-6.638 0-3.73 3-6.744 6.711-6.744s6.711 3.015 6.711 6.744a6.745 6.745 0 0 1-5.48 6.638V18C14.618 17.39 18 13.609 18 9.044 18 4.043 13.977 0 9 0S0 4.043 0 9.044A9.03 9.03 0 0 0 7.769 18m2.48-2.318V9.183h1.196L9 6.726 6.555 9.183H7.75v6.5c.4.07.815.122 1.232.122a5.8 5.8 0 0 0 1.23-.123z"/><defs><linearGradient id="cloud-gradient" x1="2.803" x2="15.506" y1="2.683" y2="15.5" gradientUnits="userSpaceOnUse"><stop stop-color="%23DE76AB"/><stop offset="1" stop-color="%23BA438D"/></linearGradient></defs></svg>)
Cloud
![Services](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18"><path fill="url(%23services-gradient)" d="M0 7.769h2.318c.575-3.122 3.328-5.48 6.638-5.48S15.7 5.289 15.7 9s-3.015 6.711-6.744 6.711-6.046-2.358-6.638-5.48H0C.61 14.618 4.391 18 8.956 18 13.957 18 18 13.977 18 9s-4.043-9-9.044-9C3.956 0 .61 3.382 0 7.769m2.318 2.48h6.499v1.196L11.274 9 8.817 6.555V7.75h-6.5c-.07.4-.121.815-.121 1.232 0 .416.034.832.122 1.23z"/><defs><linearGradient id="services-gradient" x1="16.916" x2="1.144" y1="13.164" y2="4.712" gradientUnits="userSpaceOnUse"><stop stop-color="%23009176"/><stop offset="1" stop-color="%231B9C5B"/></linearGradient></defs></svg>)
Services
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 2026 - 22:00 CET
Nov 13, 2026 - 22:00 CET
Scheduled - In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 13/11/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Nov 13, 2026 22:00 - Nov 16, 2026 06:00 CET
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Nov 13, 2026 22:00 - Nov 16, 2026 06:00 CET
Monitoring - Update from Microsoft:
We're seeing continued recovery progress across affected regions, with broader improvements now observed in North America and sustained improvements across much of Europe. We're also seeing encouraging recovery signals in Asia Pacific, although some users may continue to experience intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure.
Our focus remains on stabilizing recovered infrastructure, completing mitigation in the remaining impacted areas, and reducing delayed email queues and backlogs. We're closely monitoring service consistency and validating recovery across different connection methods as we work toward full mitigation.
At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete.
Nov 13, 2026 - 14:07 CET
We're seeing continued recovery progress across affected regions, with broader improvements now observed in North America and sustained improvements across much of Europe. We're also seeing encouraging recovery signals in Asia Pacific, although some users may continue to experience intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure.
Our focus remains on stabilizing recovered infrastructure, completing mitigation in the remaining impacted areas, and reducing delayed email queues and backlogs. We're closely monitoring service consistency and validating recovery across different connection methods as we work toward full mitigation.
At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete.
Nov 13, 2026 - 14:07 CET
Investigating - We are aware of an issue at Microsoft that affects Exchange Online and the Microsoft 365 services that depend on it. Microsoft is investigating the issue under incident reference MO1550821.
Impact
- Exchange Online: users may be unable to access their mailbox via Outlook on the web, Outlook desktop or mobile (ActiveSync), and email delivery may be delayed.
- Microsoft Teams: calls, meetings and chats work, but calendar functions (scheduling, invites, viewing meetings) may fail. Creating live events and private or shared channels may also fail.
- Microsoft 365 Copilot: Copilot Chat may not load, or may be unable to access email, calendar and files.
- Microsoft Defender for Office 365: Safe Links may fail to open rewritten URLs, and Quarantine may not load or release messages.
- Microsoft Purview: DLP, sensitivity labels, eDiscovery and audit searches may be affected, and protected content may not open.
- Microsoft Intune: device enrollment, check-in and compliance may be intermittently affected.
- Other services: Planner, To Do, Universal Print, Power Apps mobile sign-in, Microsoft Graph (mail, calendar and contacts data), the Microsoft 365 admin center and the Defender portal may also be affected.
Features that do not depend on Exchange Online keep working. For example, files stored in SharePoint Online and OneDrive can still be opened.
We are monitoring the issue and will post an update as soon as Microsoft shares more information. Admins can find the full details in the Microsoft 365 admin center under Service health, reference MO1550821.
Nov 13, 2026 - 09:48 CET
Impact
- Exchange Online: users may be unable to access their mailbox via Outlook on the web, Outlook desktop or mobile (ActiveSync), and email delivery may be delayed.
- Microsoft Teams: calls, meetings and chats work, but calendar functions (scheduling, invites, viewing meetings) may fail. Creating live events and private or shared channels may also fail.
- Microsoft 365 Copilot: Copilot Chat may not load, or may be unable to access email, calendar and files.
- Microsoft Defender for Office 365: Safe Links may fail to open rewritten URLs, and Quarantine may not load or release messages.
- Microsoft Purview: DLP, sensitivity labels, eDiscovery and audit searches may be affected, and protected content may not open.
- Microsoft Intune: device enrollment, check-in and compliance may be intermittently affected.
- Other services: Planner, To Do, Universal Print, Power Apps mobile sign-in, Microsoft Graph (mail, calendar and contacts data), the Microsoft 365 admin center and the Defender portal may also be affected.
Features that do not depend on Exchange Online keep working. For example, files stored in SharePoint Online and OneDrive can still be opened.
We are monitoring the issue and will post an update as soon as Microsoft shares more information. Admins can find the full details in the Microsoft 365 admin center under Service health, reference MO1550821.
Nov 13, 2026 - 09:48 CET
Copaco Domain name servers
Under Maintenance
Authoritative DNS Servers
Under Maintenance
DNS Resolver
Under Maintenance
Copaco Portals
Under Maintenance
Copaco Cloud Management Portal
Under Maintenance
Copaco Cloud Value Academy
Under Maintenance
Copaco Cloud Support Center
Under Maintenance
Copaco Veeam Services
Operational
Veeam Cloud Connect
Operational
Veeam Cloud Connect Gateways - BE
Operational
Veeam Cloud Connect Gateways - NL
Operational
Copaco VMware Cloud
Under Maintenance
BRU1 - vmware clusters
Operational
BRU3 - vmware clusters
Operational
AMS1 - vmware clusters
Operational
AMS5 - vmware clusters
Operational
Cloud Director Portal
Under Maintenance
AMS3 - vmware clusters
Operational
Copaco Voice Services
Under Maintenance
Session Border controllers
Operational
Xelion nodes
Operational
Copaco Cloud VoIP Portal
Under Maintenance
Copaco Webhosting
Under Maintenance
Copaco Linux Webhosting
Under Maintenance
Copaco Windows Webhosting
Under Maintenance
Datacenters - Network connectivity
Operational
AMS1 - InterXion
Operational
AMS3 - InterXion
Operational
AMS4 - InterXion
Operational
AMS5 - Equinix
Operational
BRU1 - InterXion
Operational
BRU3 - InterXion
Operational
IBM Cloud services
Operational
Security
Operational
Kaspersky Cloud services
Operational
Copaco Cloud API's
Under Maintenance
Copaco Cloud Billing API
Under Maintenance
Copaco Cloud Cloudstore API
Under Maintenance
Copaco Cloud Customer API
Under Maintenance
Workspace And Productivity
Partial Outage
Microsoft O365
Partial Outage
Nomadesk
Operational
NDAW - Workspace365
Operational
Infrastructure And Platform
Under Maintenance
Copaco VMware Cloud
Under Maintenance
Microsoft Azure
Operational
Backup And Disaster Recovery
Operational
Acronis Cyber cloud
Operational
Veeam Cloud Connect Backup
Operational
Veeam Backup for Microsoft 365
Operational
Veeam Backup for VMware Cloud Director
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Veeam Maintenance Copaco Cloud Dec 11, 2026 10:00-16:00 CET
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 11/12/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:46 CEST
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on May 12, 2026 - 20:46 CEST
Patch Weekend Copaco Cloud Dec 11, 2026 22:00 - Dec 14, 2026 06:00 CET
In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 11/12/2026. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:40 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
All service affecting maintenance will take place at night between 22:00 and 6:00.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on May 12, 2026 - 20:40 CEST