Update -
We will be undergoing scheduled maintenance during this time.
Aug 10, 2026 - 12:03 CEST
Scheduled -
In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 14/08/2026. Maintenance will take place between 10:00 and 16:00.
During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.
Microsoft announced the deprecation of EWS on October 1, 2026 and therefore you need to prepare the existing Entra ID Backup application by assign the following permissions
https://www.veeam.com/kb4820
API: Microsoft Graph
Required permissions/roles:
- User.Read.All (Application)
- User.Read.All (Delegated)
- MailboxItem.ImportExport.All (Application)
- MailboxItem.ImportExport (Delegated)
- MailboxItem.Read.All (Application)
- MailboxItem.Read (Delegated)
- MailboxFolder.ReadWrite.All (Application)
- MailboxFolder.ReadWrite (Delegated)
We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
May 12, 2026 - 20:43 CEST
To resolve an issue that is preventing billed usage data for July and August from being returned correctly, we need to reindex all current data records.
During this maintenance window, new requests to the Microsoft Reporting API endpoint cannot be processed. To minimize the impact on our partners, the maintenance has been scheduled over the weekend, from Friday evening until Saturday evening.
Service impact
- The API endpoint will be unavailable from Friday, 14 August 2026, 22:00 until Saturday, 15 August 2026, 22:00.
- Any automated processes or integrations that rely on this endpoint during this period will fail.
- Normal service is expected to resume once the maintenance has been completed.
We apologize for any inconvenience and appreciate your understanding.
Posted on
Aug 13, 2026 - 15:46 CEST