All Systems Operational
Uptime over the past 90 days. View historical uptime.
Copaco Domain name servers Operational
90 days ago
100.0 % uptime
Today
Authoritative DNS Servers Operational
90 days ago
100.0 % uptime
Today
DNS Resolver Operational
90 days ago
100.0 % uptime
Today
Copaco Portals Operational
90 days ago
99.96 % uptime
Today
Copaco Cloud Management Portal Operational
90 days ago
99.88 % uptime
Today
Copaco Cloud Value Academy Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Support Center Operational
90 days ago
100.0 % uptime
Today
Copaco Veeam Services Operational
90 days ago
99.98 % uptime
Today
Veeam Cloud Connect Operational
Veeam Cloud Connect Gateways - BE Operational
90 days ago
99.98 % uptime
Today
Veeam Cloud Connect Gateways - NL Operational
90 days ago
99.98 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
BRU1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
BRU3 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS5 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
Cloud Director Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Voice Services Operational
90 days ago
100.0 % uptime
Today
Session Border controllers Operational
90 days ago
100.0 % uptime
Today
Xelion nodes Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud VoIP Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Linux Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Windows Webhosting Operational
90 days ago
100.0 % uptime
Today
Datacenters - Network connectivity Operational
90 days ago
100.0 % uptime
Today
AMS1 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS4 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS5 - Equinix Operational
90 days ago
100.0 % uptime
Today
BRU1 - InterXion Operational
90 days ago
100.0 % uptime
Today
BRU3 - InterXion Operational
90 days ago
100.0 % uptime
Today
IBM Cloud services Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
100.0 % uptime
Today
Kaspersky Cloud services Operational
90 days ago
100.0 % uptime
Today
F-Secure Cloud services Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud API's Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Billing API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Cloudstore API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Customer API Operational
90 days ago
100.0 % uptime
Today
Workspace And Productivity Operational
90 days ago
99.74 % uptime
Today
Microsoft O365 Operational
90 days ago
99.22 % uptime
Today
Nomadesk Operational
90 days ago
100.0 % uptime
Today
NDAW - Workspace365 Operational
90 days ago
100.0 % uptime
Today
Infrastructure And Platform Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Backup And Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Acronis Cyber cloud Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for VMware Cloud Director Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Veeam Maintenance Feb 17, 2023 10:00-14:00 CET
In order to improve the quality and security of our services, we'll be performing maintenance on our Veeam environment on Friday 17th of February

During this maintenance window the Veeam Cloud Connect services will be down, meaning no backups can be made during that time. After the maintenance window the Veeam Cloud Connect services will be available again. Maintenance will take place between 10:00 and 14:00.

We appreciate your patience and understanding. If you have any questions or issues, please submit them at https://2tcloud.supportcenter.services
Posted on Feb 01, 2023 - 15:09 CET
Patch Weekend Feb 17, 2023 23:00 - Feb 20, 2023 06:00 CET
In order to improve the quality and security of our services, we'll be performing maintenance on our environment 17-02-2023. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.

During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.

All service affecting maintenance will take place at night between 23:00 and 6:00.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team at https://2tcloud.supportcenter.services
Posted on Feb 01, 2023 - 15:13 CET
System Metrics Month Week Day
AMS1 - router01
Fetching
AMS1 - router02
Fetching
AMS4 - router01
Fetching
AMS4 - router02
Fetching
BRU1 - router01
Fetching
BRU1 - router02
Fetching
BRU3 - router01
Fetching
BRU3 - router02
Fetching
Past Incidents
Feb 4, 2023
Copaco Cloud Commerce platform Patch Installation
Completed - The scheduled maintenance has been completed.
Feb 4, 05:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 02:00 CET
Scheduled - In the night between Friday and Saturday, we will install the latest software patches on our Cloud Management platform. These patches will fix software issues and allow us to extend control panel functionality and add new services.

During the patch installation the Cloud Platform and websites that depend on it's API's will be unavailable. Please note that this maintenance only affects the cloud management billing and provisioning platform. Your cloud services themselves will be unaffected and remain available during the maintenance window.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services
Jan 30, 09:22 CET
Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023
BRU Storage Firmware Updates
Completed - The scheduled maintenance has been completed.
Jan 30, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:00 CET
Scheduled - To improve the quality and security of our services, we'll be performing a firmware update on our storage systems to a version recommended by the vendor.

Since the storage systems are redundant, the service will not be interrupted during maintenance. No extra steps should be taken before, during and after the firmware update.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our support team at https://support.copaco.cloud.
Jan 19, 10:31 CET
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Veeam Cloud Connect - Connection issues
Resolved - This incident has been resolved.
Jan 27, 18:49 CET
Investigating - We have detected that Veeam Cloud Connect backup jobs give an error message in regards to resource allocation.

We see the following the error message being returned:
"Error: Failed to check whether service provider side resource can be allocated"

Our team is investigating this problem in cooperation with Veeam support with the highest priority and will update this message once a cause has been identified or a workaround and/or solution is available.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services
Jan 27, 17:36 CET
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Disruptions within various Microsoft services
Resolved - This incident has been resolved.
Jan 25, 11:04 CET
Update - We are continuing to investigate this issue.
Jan 25, 09:18 CET
Investigating - We are currently experiencing disruptions within various Microsoft services. Our findings are confirmed via Microsoft's official Twitter channel: https://twitter.com/MSFT365Status.

More info can be found in the admin center under MO502273.

We will keep you informed via this page.
Jan 25, 09:17 CET
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023
Cloud Management Platform Unavailable
Resolved - The post upgrade issues have been resolved. The control panel is back online.
Jan 21, 11:23 CET
Investigating - An issue occured during the upgrade of our Cloud Management Platform on URL https://portal.cloudnet.services and the web interface has become unresponsive.

Our team is investigating this problem in cooperation with our Cloud Platform supplier with the highest priority and will update this message once a cause has been identified or a workaround and/or solution is available.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services
Jan 21, 08:56 CET
Copaco Cloud Commerce platform Upgrade to version 21.9
Completed - The scheduled maintenance has been completed.
Jan 21, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:01 CET
Scheduled - In the night between Friday and Saturday, we will upgrade our Cloud Commerce Platform to the latest release. This upgrade will bring us to version 21.9. This upgrade will bring bug fixes and improvements in functionality as well as the introduction of new features.

During the upgrade installation the Cloud Platform and websites that depend on it's API's will be unavailable. Please note that this maintenance only affects the cloud management billing and provisioning platform. Your cloud services themselves will be unaffected and remain available during the maintenance window.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services
Jan 17, 11:17 CET
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