Copaco Cloud B.V.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Copaco Domain name servers Operational
90 days ago
100.0 % uptime
Today
Authoritative DNS Servers Operational
90 days ago
100.0 % uptime
Today
DNS Resolver Operational
90 days ago
100.0 % uptime
Today
Copaco Portals Operational
90 days ago
99.93 % uptime
Today
Copaco Cloud Management Portal Operational
90 days ago
99.79 % uptime
Today
Copaco Cloud Value Academy Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Support Center Operational
90 days ago
100.0 % uptime
Today
Copaco Veeam Services Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Operational
Veeam Cloud Connect Gateways - BE Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Gateways - NL Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
BRU1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
BRU3 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS1 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
AMS5 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
Cloud Director Portal Operational
90 days ago
100.0 % uptime
Today
AMS3 - vmware clusters Operational
90 days ago
100.0 % uptime
Today
Copaco Voice Services Operational
90 days ago
99.99 % uptime
Today
Session Border controllers Operational
90 days ago
100.0 % uptime
Today
Xelion nodes Operational
90 days ago
99.99 % uptime
Today
Copaco Cloud VoIP Portal Operational
90 days ago
100.0 % uptime
Today
Copaco Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Linux Webhosting Operational
90 days ago
100.0 % uptime
Today
Copaco Windows Webhosting Operational
90 days ago
100.0 % uptime
Today
Datacenters - Network connectivity Operational
90 days ago
100.0 % uptime
Today
AMS1 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS3 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS4 - InterXion Operational
90 days ago
100.0 % uptime
Today
AMS5 - Equinix Operational
90 days ago
100.0 % uptime
Today
BRU1 - InterXion Operational
90 days ago
100.0 % uptime
Today
BRU3 - InterXion Operational
90 days ago
100.0 % uptime
Today
IBM Cloud services Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
100.0 % uptime
Today
Kaspersky Cloud services Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud API's Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Billing API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Cloudstore API Operational
90 days ago
100.0 % uptime
Today
Copaco Cloud Customer API Operational
90 days ago
100.0 % uptime
Today
Workspace And Productivity Operational
90 days ago
99.93 % uptime
Today
Microsoft O365 Operational
90 days ago
99.79 % uptime
Today
Nomadesk Operational
90 days ago
100.0 % uptime
Today
NDAW - Workspace365 Operational
90 days ago
100.0 % uptime
Today
Infrastructure And Platform Operational
90 days ago
100.0 % uptime
Today
Copaco VMware Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Backup And Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Acronis Cyber cloud Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for VMware Cloud Director Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Veeam Maintenance Copaco Cloud Dec 12, 2025 10:00-16:00 CET

In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 12/12/25. Maintenance will take place between 10:00 and 16:00.

During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.

We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Posted on Nov 27, 2025 - 11:02 CET

Patch Weekend Copaco Cloud Dec 12, 2025 22:00 - Dec 15, 2025 06:00 CET

In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 12/12/25. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.

During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.

All service affecting maintenance will take place at night between 22:00 and 6:00.

We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Posted on Nov 27, 2025 - 11:01 CET
System Metrics Month Week Day
AMS1 - router01
Fetching
AMS1 - router02
Fetching
AMS3 - router01
Fetching
AMS3 - router02
Fetching
AMS4 - router01
Fetching
AMS4 - router02
Fetching
AMS5 - router01
Fetching
AMS5 - router02
Fetching
BRU1 - router01
Fetching
BRU1 - router02
Fetching
BRU3 - router01
Fetching
BRU3 - router02
Fetching
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Copaco Cloud datacenter storage devices upgrade.
Completed - The scheduled maintenance has been completed.
Dec 4, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 19, 14:38 CET
Scheduled - Planned maintenance will be performed on our datacenter storage systems on 1,2 and 3 December after business hours.
As all the equipment has redundant setup we do not foresee any downtime.
But during this window, a higher latency in iops might be noticed.
We appreciate your understanding and will work to complete the maintenance as quickly as possible.
Nov 18, 15:51 CET
Dec 3, 2025
Planned Maintenance – NSX Edge Firewalling (AMS1 & AMS5)
Completed - The scheduled maintenance has been completed.
Dec 3, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 09:00 CET
Scheduled - Starting Wednesday, 26 November 2025 at 09:00 CET, we will perform scheduled maintenance on the NSX Edge firewalling environment in our AMS1 and AMS5 datacenters.
This activity is part of our preparations for the migration to the new NSX environment and will continue through Thursday, 4 December 2025, during the day (08:00–23:59 CET).

Maintenance activities
1. Update firewall rule groups
Certain firewall rules currently use group objects that are no longer compatible. These will be updated by replacing the group objects with their corresponding IP addresses to ensure a smooth migration process.

2. Disable legacy NSX log forwarding
The existing NSX syslog (log forwarding) configuration will be disabled to prevent duplicate logging and potential conflicts once the new NSX environment becomes active.

3. Clean up outdated configuration references
We will review and update firewall rules referencing internal NSX interfaces that are no longer in use within the new NSX setup.

Customer impact
Your workloads will remain online; no service interruptions are expected.
Log forwarding from NSX to external syslog systems will stop once it is disabled.

Schedule
Start: Wednesday, 26 November 2025 – 08:00 CET
End: Thursday, 4 December 2025 – 18:00 CET
Scope: NSX Edge firewalls in AMS1 and AMS5 datacenters

Communication
We appreciate your patience and understanding during this maintenance window.
If you have any questions or concerns, please contact our Cloud Support Team via https://support.copaco.cloud/.
Nov 12, 20:04 CET
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Update: Previous Maintenance Closed – Issue Still Under Investigation
Completed - The scheduled maintenance has been completed.
Nov 26, 21:12 CET
Update - Backup jobs are currently running and continue to be actively monitored. The maintenance window is ending, but we remain focused on monitoring the environment closely. If any issues arise, we will open a new maintenance window and post a new update on this status page.
Nov 26, 19:47 CET
Update - Update: We are conducting thorough testing throughout the day and evening to ensure all backup jobs complete successfully. Updates will continue to be shared as soon as new information becomes available.
Nov 26, 15:10 CET
Update - Update: The issue is still actively being worked on. At this moment, we do not have any new information to share. We remain in close contact with Veeam and will provide an update as soon as there is progress.
Nov 26, 10:38 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:12 CET
Scheduled - Follow-Up: The previous maintenance window has been closed. However, we are still actively working with Veeam to resolve the issue impacting the environment. Updates will continue to be shared as soon as new information becomes available.
Nov 25, 21:11 CET
Nov 25, 2025
Emergency Maintenance Veeam Backup for Microsoft 365
Completed - The scheduled maintenance has been completed.
Nov 25, 20:49 CET
Update - Update: Veeam is close to identifying the cause of the issue. They are performing additional tests to confirm their findings and working toward a resolution. We will share further updates as soon as possible.
Nov 25, 16:42 CET
Update - Update: Unfortunately, we do not have any new information to share at this time. We are still awaiting further details from Veeam and will provide an update within 2 hours.
Nov 25, 14:22 CET
Update - Current Status: During the last call, a potential cause was identified. Veeam R&D is continuing to investigate the issue and is working toward a solution as quickly as possible. We will be providing an update within the next 2 hours.
Nov 25, 12:26 CET
Update - We are in continuous communication with Veeam through ongoing escalation calls and expect to provide an update in about an hour.
Nov 25, 11:13 CET
Update - Following the installation of the latest Veeam software, a critical bug has been identified that has rendered the Veeam environment unavailable until further notice.

We are actively working with Veeam and have escalated the issue to the highest support level. Multiple customers are impacted, and resolving this is our top priority.

Status updates will be provided every hour until the issue is resolved.
Nov 25, 08:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 14:49 CET
Scheduled - During this timeframe we will be performing emergency maintenance on our Veeam Backup for Microsoft 365 Environment. During this timeframe back-up jobs and restores including functionality of our Veeam Backup for Microsoft 365 portal (http://portal.veeamvbm.cloudnet.services/) will be unavailable.

If there are any further questions please contact us at support@copaco.cloud.
Nov 24, 14:48 CET
Nov 24, 2025
Patch Weekend Copaco Cloud
Completed - The scheduled maintenance has been completed.
Nov 24, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 CET
Scheduled - In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 21/11/2025. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.

During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.

All service affecting maintenance will take place at night between 22:00 and 6:00.

We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Nov 5, 15:27 CET
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

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