Resolved -
All affected VMs have been recovered. Please verify that your VMs are running correctly.
Nov 16, 10:13 CET
Monitoring -
The underlying issue has been resolved, and we are now in the process of bringing up the VMs
Nov 16, 08:41 CET
Update -
We have identified the problem and are actively working with Broadcom support to resolve it. Broadcom is also investigating the incident and exploring potential solutions.
Nov 16, 04:24 CET
Update -
As a precaution, we have postponed backup jobs and limited actions in the environment to assist Broadcom in narrowing down the issue. A small number of VMs are significantly impacted, but we are currently unable to implement corrective actions. We will provide an update as soon as we have more information.
Nov 16, 01:19 CET
Update -
Broadcom is investigating the incident.
Nov 16, 00:06 CET
Update -
A P1 ticket has also been raised with Broadcom.
Nov 15, 22:56 CET
Investigating -
At this moment we have a degraded VMware environment in AMS1
We are investigating the issue and will post regular updates.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Nov 15, 22:15 CET