In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 2025 - 22:00 CEST
Jul 11, 2025 - 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 11, 2025 22:00 - Jul 14, 2025 06:00 CEST
Jul 11, 2025 22:00 - Jul 14, 2025 06:00 CEST
Scheduled - In order to improve the quality and security of our platform, we'll be performing maintenance on our environment the weekend of 11/07/2025. This maintenance period is targeted on Operating System patches and Application updates. Due to the patch installation, systems might require temporary application downtime, service fail-over or system reboots.
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
As of Friday 11/07 the latest VMtools 13.0.0.0 will be available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.
https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/tools/13-0-0/release-notes.html
Specific maintenance windows:
- Security patching
Friday\Saturday at night between 22:00 and 6:00.
- Copaco VMware Cloud patching
Saturday 12/07/2025 between 09:00 and 13:00. During this maintenance period our Copaco VMware Cloud vCloud Director management portal is not available. You are not able to make configuration changes to, for example, VMs and/or Network settings within the vCloud Director portal. The systems themselves will keep running as normal.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Jul 11, 2025 22:00 - Jul 14, 2025 06:00 CEST
During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.
As of Friday 11/07 the latest VMtools 13.0.0.0 will be available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.
https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/tools/13-0-0/release-notes.html
Specific maintenance windows:
- Security patching
Friday\Saturday at night between 22:00 and 6:00.
- Copaco VMware Cloud patching
Saturday 12/07/2025 between 09:00 and 13:00. During this maintenance period our Copaco VMware Cloud vCloud Director management portal is not available. You are not able to make configuration changes to, for example, VMs and/or Network settings within the vCloud Director portal. The systems themselves will keep running as normal.
We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Jul 11, 2025 22:00 - Jul 14, 2025 06:00 CEST
Copaco Domain name servers
Under Maintenance
Authoritative DNS Servers
Under Maintenance
DNS Resolver
Under Maintenance
Copaco Portals
Under Maintenance
Copaco Cloud Management Portal
Under Maintenance
Copaco Cloud Value Academy
Under Maintenance
Copaco Cloud Support Center
Under Maintenance
Copaco Veeam Services
Operational
Veeam Cloud Connect
Operational
Veeam Cloud Connect Gateways - BE
Operational
Veeam Cloud Connect Gateways - NL
Operational
Copaco VMware Cloud
Under Maintenance
BRU1 - vmware clusters
Operational
BRU3 - vmware clusters
Operational
AMS1 - vmware clusters
Operational
AMS5 - vmware clusters
Operational
Cloud Director Portal
Under Maintenance
Copaco Voice Services
Under Maintenance
Session Border controllers
Operational
Xelion nodes
Operational
Copaco Cloud VoIP Portal
Under Maintenance
Copaco Webhosting
Under Maintenance
Copaco Linux Webhosting
Under Maintenance
Copaco Windows Webhosting
Under Maintenance
Datacenters - Network connectivity
Operational
AMS1 - InterXion
Operational
AMS3 - InterXion
Operational
AMS4 - InterXion
Operational
AMS5 - Equinix
Operational
BRU1 - InterXion
Operational
BRU3 - InterXion
Operational
IBM Cloud services
Operational
Security
Operational
Kaspersky Cloud services
Operational
Copaco Cloud API's
Under Maintenance
Copaco Cloud Billing API
Under Maintenance
Copaco Cloud Cloudstore API
Under Maintenance
Copaco Cloud Customer API
Under Maintenance
Workspace And Productivity
Operational
Microsoft O365
Operational
Nomadesk
Operational
NDAW - Workspace365
Operational
Infrastructure And Platform
Under Maintenance
Copaco VMware Cloud
Under Maintenance
Microsoft Azure
Operational
Backup And Disaster Recovery
Operational
Acronis Cyber cloud
Operational
Veeam Cloud Connect Backup
Operational
Veeam Backup for Microsoft 365
Operational
Veeam Backup for VMware Cloud Director
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance in Datacenter site BRU1 and BRU3 Jul 30, 2025 22:00 - Jul 31, 2025 06:00 CEST
On 30th of July starting at 22:00h we will be performing scheduled maintenance on our network infrastructure at both Brussels datacenter sites BRU1 and BRU3. We expect the maintenance to complete within 8 hours.
During the time-frame mentioned we will update multiple of our datacenter routers and switches. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance. Although minor delays could be observed during this time period.
We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://support.copaco.cloud/
Posted on Jul 30, 2025 - 22:00 CEST
During the time-frame mentioned we will update multiple of our datacenter routers and switches. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance. Although minor delays could be observed during this time period.
We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://support.copaco.cloud/
Posted on Jul 30, 2025 - 22:00 CEST
Network Maintenance vCloud Jul 31, 2025 22:00 - Aug 1, 2025 00:00 CEST
On 31st of July starting at 22:00h we will be performing scheduled maintenance on our vCloud network infrastructure. We expect the maintenance to complete within 2 hours.
During the time-frame mentioned we will optimize configuration on multiple edges. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance.
We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://support.copaco.cloud/
Posted on Jul 11, 2025 - 11:49 CEST
During the time-frame mentioned we will optimize configuration on multiple edges. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance.
We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://support.copaco.cloud/
Posted on Jul 11, 2025 - 11:49 CEST
Keep In Touch
Sales Netherlands
+31 (0) 40 2306 340
cloud@copaco.com
Support department
+31 (0) 40 2306 205
Create ticket
Sales Belgium
+32 (0) 52 2811 70
cloud.belgium@copaco.com
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