Copaco Cloud - Statuspage Status

Patch Weekend Copaco Cloud

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 2025 - 22:00 CEST

Scheduled - In order to improve the quality and security of our services, we'll be performing maintenance on our environment the weekend of 17/10/25. This maintenance is targeted on Operating System patches and Application updates. Due to patch installation, systems might require temporary application downtime, service fail-over or system reboots.

During this maintenance window, several services might not work as expected or performance can be reduced. Please note that most of our services are setup in a high availability configuration, limiting customer impact to small hiccups during fail-over from active to passive nodes.

All service affecting maintenance will take place at night between 22:00 and 6:00.

Due to a vulnerability in VMware tools , the latest VMtools 13.0.5 are available on the Copaco VMware Cloud environment, we encourage to update always to the latest VMtools version as fast as possible.

https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/tools/13-0-0/release-notes/vmware-tools-1305-release-notes.html

https://support.copaco.cloud/hc/en-us/articles/21537055673117-How-to-update-VMware-tools

We appreciate your patience and understanding.
If you have any questions or concerns, please send to the Cloud Support team at support@copaco.cloud
Oct 17, 2025 22:00 - Oct 20, 2025 06:00 CEST

Uptime over the past 90 days. View historical uptime.

Copaco Domain name servers Under Maintenance

90 days ago

100.0 % uptime

Today

Authoritative DNS Servers Under Maintenance

90 days ago

100.0 % uptime

Today

DNS Resolver Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Portals Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Cloud Management Portal Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Cloud Value Academy Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Cloud Support Center Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Veeam Services Operational

90 days ago

100.0 % uptime

Today

Veeam Cloud Connect Operational

Veeam Cloud Connect Gateways - BE Operational

90 days ago

100.0 % uptime

Today

Veeam Cloud Connect Gateways - NL Operational

90 days ago

100.0 % uptime

Today

Copaco VMware Cloud Under Maintenance

90 days ago

100.0 % uptime

Today

BRU1 - vmware clusters Operational

90 days ago

100.0 % uptime

Today

BRU3 - vmware clusters Operational

90 days ago

100.0 % uptime

Today

AMS1 - vmware clusters Operational

90 days ago

100.0 % uptime

Today

AMS5 - vmware clusters Operational

90 days ago

100.0 % uptime

Today

Cloud Director Portal Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Voice Services Under Maintenance

90 days ago

100.0 % uptime

Today

Session Border controllers Operational

90 days ago

100.0 % uptime

Today

Xelion nodes Operational

90 days ago

100.0 % uptime

Today

Copaco Cloud VoIP Portal Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Webhosting Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Linux Webhosting Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Windows Webhosting Under Maintenance

90 days ago

100.0 % uptime

Today

Datacenters - Network connectivity Operational

90 days ago

100.0 % uptime

Today

AMS1 - InterXion Operational

90 days ago

100.0 % uptime

Today

AMS3 - InterXion Operational

90 days ago

100.0 % uptime

Today

AMS4 - InterXion Operational

90 days ago

100.0 % uptime

Today

AMS5 - Equinix Operational

90 days ago

100.0 % uptime

Today

BRU1 - InterXion Operational

90 days ago

100.0 % uptime

Today

BRU3 - InterXion Operational

90 days ago

100.0 % uptime

Today

IBM Cloud services Operational

90 days ago

100.0 % uptime

Today

Security Operational

90 days ago

100.0 % uptime

Today

Kaspersky Cloud services Operational

90 days ago

100.0 % uptime

Today

Copaco Cloud API's Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Cloud Billing API Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Cloud Cloudstore API Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco Cloud Customer API Under Maintenance

90 days ago

100.0 % uptime

Today

Workspace And Productivity Operational

90 days ago

100.0 % uptime

Today

Microsoft O365 Operational

90 days ago

100.0 % uptime

Today

Nomadesk Operational

90 days ago

100.0 % uptime

Today

NDAW - Workspace365 Operational

90 days ago

100.0 % uptime

Today

Infrastructure And Platform Under Maintenance

90 days ago

100.0 % uptime

Today

Copaco VMware Cloud Under Maintenance

90 days ago

100.0 % uptime

Today

Microsoft Azure Operational

90 days ago

100.0 % uptime

Today

Backup And Disaster Recovery Operational

90 days ago

100.0 % uptime

Today

Acronis Cyber cloud Operational

90 days ago

100.0 % uptime

Today

Veeam Cloud Connect Backup Operational

90 days ago

100.0 % uptime

Today

Veeam Backup for Microsoft 365 Operational

90 days ago

100.0 % uptime

Today

Veeam Backup for VMware Cloud Director Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

AMS1 - router01

Fetching

AMS1 - router02

Fetching

AMS3 - router01

Fetching

AMS3 - router02

Fetching

AMS4 - router01

Fetching

AMS4 - router02

Fetching

AMS5 - router01

Fetching

AMS5 - router02

Fetching

BRU1 - router01

Fetching

BRU1 - router02

Fetching

BRU3 - router01

Fetching

BRU3 - router02

Fetching

Past Incidents

Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

Veeam Maintenance Copaco Cloud

Completed - The scheduled maintenance has been completed.
Oct 17, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 CEST

Scheduled - In order to improve the quality and security of the services, we'll be performing maintenance on our Veeam environment on Friday 17/10/25. Maintenance will take place between 10:00 and 16:00.

During this maintenance window :
Veeam Cloud Connect services will be down, meaning no backups/restores can be done during that time.
Veeam on Copaco VMware Cloud will be down, meaning no backups/restores can be done during that time.
Veeam Backup for Microsoft 365 will be down, meaning no backups/restores can be done during that time.

We appreciate your patience and understanding.
If you have any questions or issues, please send to the support team at support@copaco.cloud
Oct 1, 09:44 CEST

Oct 16, 2025

Emergency patch Veeam (CVE-2025-48983)

Completed - Scheduled maintenance is completed.
Oct 16, 09:56 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:45 CEST

Scheduled - CVE-2025-48983 A vulnerability in the Mount service of Veeam Backup & Replication, which allows for remote code execution (RCE) on the Backup infrastructure hosts by an authenticated domain user. For more information see: https://www.veeam.com/kb4771
Oct 15, 09:35 CEST

Network Maintenance in Datacenter site BRU1 and BRU3

Completed - The scheduled maintenance has been completed.
Oct 16, 04:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:00 CEST

Scheduled - On the 15th of October starting at 22:00h we will be performing scheduled maintenance on our network infrastructure at both Brussels datacenter sites BRU1 and BRU3. We expect the maintenance to complete within 6 hours.

During the time-frame mentioned we will update multiple of our datacenter routers and switches. Due to the highly available configuration of redundant network equipment, no network downtime is expected during this maintenance. Although minor delays could be observed during this time period.

We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://support.copaco.cloud/
Sep 18, 16:05 CEST

Oct 15, 2025

Oct 14, 2025

Emergency patch Veeam (CVE-2025-48983)

Completed - The scheduled maintenance has been completed.
Oct 14, 18:20 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 14:20 CEST

Scheduled - CVE-2025-48983

A vulnerability in the Mount service of Veeam Backup & Replication, which allows for remote code execution (RCE) on the Backup infrastructure hosts by an authenticated domain user.

For more information see: https://www.veeam.com/kb4771
Oct 14, 14:17 CEST

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

Microsoft Order Provisioning Service Disruption

Resolved - We have received confirmation that the Microsoft Partner Center API service degradation has been fully resolved.
Oct 10, 10:02 CEST

Identified - We are experiencing a service degradation affecting Microsoft order provisioning due to issues with Microsoft Partner Center APIs

Some order submissions are experiencing significant delays or failures, with orders showing either "Provisioning Started" or "Provisioning Failed" status.

Microsoft has confirmed the issue and is working towards the resolution.
Oct 9, 11:51 CEST

Oct 9, 2025

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Keep In Touch

Sales Netherlands +31 (0) 40 2306 340 cloud@copaco.com

Support department +31 (0) 40 2306 205 Create ticket

Sales Belgium +32 (0) 52 2811 70 cloud.belgium@copaco.com

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