Unable to make changes to Microsoft 365 subscriptions.
Incident
Report for Copaco Cloud - Statuspage
Resolved
Microsoft has just recovered from the outage and now it's possible to make changes to Microsoft 365 subscriptions again.
Please note that the failed orders need to be placed again.
Please note that the failed orders need to be placed again.
Investigating
At the moment, Microsoft 365 orders can fail with the error returned: "Unable to find subscription for customer "
We have identified that the issue is caused by a Microsoft Partner Center outage and are in contact with them to have this issue resolved as soon as possible. Once we have a solution or ETA for recovery, we will update this message.
We have identified that the issue is caused by a Microsoft Partner Center outage and are in contact with them to have this issue resolved as soon as possible. Once we have a solution or ETA for recovery, we will update this message.
This incident affected: Copaco Portals (Copaco Cloud Management Portal) and Workspace And Productivity (Microsoft O365).
Keep In Touch
Sales Netherlands
+31 (0) 40 2306 340
cloud@copaco.com
Support department
+31 (0) 40 2306 205
Create ticket
Sales Belgium
+32 (0) 52 2811 70
cloud.belgium@copaco.com
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