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We have identified the root cause of the platform slowness and timeouts and managed to resolve the problem. The Cloud management platform is fully operational again.
Posted May 24, 2023 - 16:54 CEST
Investigating
The cloud management platform is once again having problems with slow loading or not responding. We continue the investigation into the root cause.
Posted May 24, 2023 - 14:59 CEST
Monitoring
The portal has been recovered and is currently operating normally again. We are still monitoring the system closely and will mark the problem as resolved when the system is stable for some time.
Posted May 24, 2023 - 11:07 CEST
Investigating
We have detected that our Cloud Management Platform on URL https://portal.cloudnet.services has become unresponsive or very slow loading.
Our team is investigating this problem in cooperation with our Cloud Platform supplier with the highest priority and will update this message once a cause has been identified or a workaround and/or solution is available.
We appreciate your patience and understanding. If you have any questions or concerns, please submit them to our Cloud Support team via https://supportcenter.services
Posted May 24, 2023 - 10:52 CEST
This incident affected: Copaco Portals (Copaco Cloud Management Portal).