XEL02 - Xelion environment not available

Incident Report for Copaco Cloud - Statuspage

Resolved

Following a monitoring period, we can confirm that the issue has been fully resolved.

Posted Jun 23, 2026 - 10:41 CEST

Monitoring

Xelion has confirmed that the issue has been resolved and calling functionality is working as expected again.
We will continue to monitor the situation closely.

Posted Jun 23, 2026 - 10:21 CEST

Identified

Customers on the XEL02 environment are currently unable to make or receive phone calls.
The issue has been identified and is known to Xelion. Their teams are actively working on a resolution.

Posted Jun 23, 2026 - 09:36 CEST

This incident affected: Copaco Voice Services (Xelion nodes).

Keep In Touch

Sales Netherlands +31 (0) 40 2306 340 cloud@copaco.com

Support department +31 (0) 40 2306 205 Create ticket

Sales Belgium +32 (0) 52 2811 70 cloud.belgium@copaco.com

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